Please verify you're using a supported version of Microsoft Windows
This database error has been fixed in the latest release of Google Desktop.
If you're not currently running the latest version, uninstall Desktop and then reinstall the newest release. Here's how:
- Click the Start menu on your computer taskbar.
- Select Programs.
- Select Google Desktop.
- Select Uninstall Google Desktop.
- On the next screen, select the 'Keep my index' checkbox if you don't want to lose your previous index. If you want to entirely replace your previous index, deselect this option.
- Restart your computer.
- Download and install the latest version of Desktop.
If the problem persists with the latest version, verify that you have the following:
- Full administrative permissions for your Windows account: Installing Google Desktop requires complete administrative permissions to your computer. Make sure the user account in question has administrative rights when enabling Google Desktop. After Google Desktop has fully installed, you can remove administrative rights from the user.
- At least five GB of hard drive space: Installing Google Desktop requires one gigabyte (GB) of space on your hard drive, and creating your personal index requires an additional four GB. To check how much free space you have, navigate to My Computer, right-click your Local Disk (which is most often your C: drive), and select Properties. If you have less than five GB of free space, clear more space on your hard drive and restart your computer.
- FAT32 or NTFS disk format: Currently, Google Desktop doesn't support alternative file systems. For optimal behavior, make sure your disk is formatted with FAT32 or NTFS.
- Compatible security software: If your security software is blocking any components of Desktop, view instructions on configuring it to allow all Desktop processes. Please note that configuring rules in your security software (or whitelisting) can be a complex process. The easiest way to whitelist Google Desktop is to uninstall and reinstall the program, and allow the program when prompted by your security software's warning dialogs.
If you meet all the above requirements, you should be able to resolve the problem by rebuilding your index from scratch.
- Click the Start menu on your computer taskbar.
- Select Programs.
- Select Google Desktop.
- Select Uninstall Google Desktop.
- Select the radio button next to 'Remove completely for all users.'
- Click the Yes button.
- Deselect the 'Keep indexes in case I want to install Google Desktop again later' checkbox.
- Click the Uninstall button. This will completely erase your current index and gadget settings.
- Restart your computer.
- Download and reinstall the latest version of Desktop.